Emergency Water Extraction
Truck-mounted and portable extractors pull standing water from carpet, pad, hardwood and slab. Getting bulk water out in the first hour limits damage more than anything that follows.
Water extraction🟢 A live Houston dispatcher is answering now. 24 hours, 7 days.
Call (832) 813-2175
4.9 from 1,024 Google reviews
24/7 Water Damage Restoration in Houston, TX
A person answers. A certified crew is at your door in [60] minutes or less, anywhere in Greater Houston, and we bill your insurance directly.
- IICRC certified firm
- Licensed and insured in Texas
- Direct insurance billing
We work with every major carrier
What we do
Water Damage Restoration Services in Houston
One crew handles the whole loss, from the first gallon out to the last coat of paint.
Not sure what you are dealing with?
Describe it to the dispatcher. They will tell you what to do next and send the right crew.
Call (832) 813-2175Reviews
What Houston Customers Say
4.9
1,024 reviews on Google
Sep 29, 2025
We had a flood in one of our upstairs bathrooms on a Saturday morning. Called Steam Commander and TJ came out within an hour or two. They took care of all of the damages and left it impecable! Thank you!!!
Posted on Google
Feb 17, 2021
Had a pipe burst in house during the infamous 2021 freeze. Entire first floor had standing water in in by the time we came home and found it. Their guys were at the house less than 24hrs later with 2 vans and ready to work. Ripped out all the carpet, base boards, and sheet rock that was affected. Also left fans and dehumidifiers all over house. Hope I never need their remediation services again but they will be my first call if so.
Posted on Google
Dec 12, 2022
We used Steam Commander for mitigation from a pipe bursting. They were very quick to respond!! Professional, transparent and very reliable.
Posted on Google
Insurance claims
We Work With Your Insurance and Bill Directly
Most sudden water losses, such as a burst pipe, a failed water heater or an overflowing appliance, fall under a standard homeowners policy. We document the loss the way adjusters need to see it: time-stamped photos, moisture maps, daily drying logs and a line-item estimate. Then we send the invoice to your carrier, so on a covered claim you typically pay your deductible and nothing more up front.
Flooding is different. Rising water from outside the home is covered by a separate flood policy, usually through the National Flood Insurance Program, and not by homeowners insurance. If you are not sure which applies, call us before you call your carrier. We will look at the loss and tell you what we see.
No insurance, or a loss your policy excludes? You get a written price before we start.
Call (832) 813-2175
Not sure what your policy covers? Ask us first.
We document everything
Photos, readings and a daily log from the first hour to the last.
We talk to your adjuster
One project manager answers their questions so you do not have to relay them.
We bill the carrier
The invoice goes to your insurance company, not to your kitchen table.
No insurance? You have options
A written price before we start, and monthly payments through [FINANCING PARTNER].
How it works
Our Water Damage Restoration Process
- 01
Call and dispatch
A Houston dispatcher answers, takes your address and what happened, and sends the nearest crew. You get a text with the technician's name and arrival time.
- 02
Inspection and moisture mapping
We stop the source, then use meters and thermal imaging to trace moisture behind walls and under floors. You receive a written scope before work begins.
- 03
Water extraction
Standing water comes out with truck-mounted and portable extractors. Wet pad, baseboards or drywall that cannot be saved are removed so the structure can dry.
- 04
Drying and daily monitoring
Air movers and dehumidifiers run until readings hit the dry standard, typically three to five days. A technician checks and logs progress every day.
- 05
Repairs and final walkthrough
We rebuild what was removed, match finishes, and walk the job with you. Your adjuster receives the full file: photos, readings and invoice.
Water on the floor right now? Every hour counts.
Call (832) 813-2175
Why us
Why Houston Homeowners Choose Steam Commander
| What you get | Steam Commander | National franchise | General contractor |
|---|---|---|---|
| Who answers at 2 a.m. | A local dispatcher | Often a call center | Often voicemail until morning |
| Arrival | [60] minutes, nearest crew | Depends on the territory | Usually next available day |
| Who runs your job | IICRC-certified water technician | Varies by location | Often a subcontractor |
| Proof it is dry | Daily moisture readings, shared with you | Varies | Rarely documented |
| Extraction through rebuild | One company, one project manager | Often two companies | Rebuild only |
| Insurance | We bill your carrier directly | Usually | You file and wait |
| Workmanship warranty | [2] years, in writing | Varies | Varies |
Emergency response
Emergency Water Damage Response Across Greater Houston
Water does not wait for business hours, and neither do we. When you call, a dispatcher in Houston picks up, asks a few quick questions, and sends the closest crew. Most homes inside Beltway 8 see a truck within [60] minutes.
The crew arrives with extraction units, air movers, dehumidifiers and moisture meters already on board, so work starts the moment we walk in. First we stop the source and pull the standing water. Then we map how far moisture has travelled behind walls and under floors, because what you can see is rarely the whole loss.
Before any equipment is switched on, you get a written scope and a straight answer on what your policy is likely to cover. From that first visit to the final repair, one project manager owns your job and takes your calls.
Until we arrive, do these five things
- 1Shut off the water at the main, if you can reach it safely.
- 2Switch off power to wet rooms at the breaker.
- 3Lift rugs, electronics and furniture legs out of standing water.
- 4Photograph every affected room for your claim.
- 5Stay out of any water that could be sewage.
Service area
Houston Neighborhoods and Suburbs We Serve
Crews are staged around the metro so we can reach most of Harris, Fort Bend and Montgomery counties within the hour.
Inside the Loop and Beltway
The Heights · Montrose · River Oaks · Memorial · West University · Midtown · Bellaire · Spring Branch · Garden Oaks · Clear Lake
Suburbs
Katy · Cypress · Sugar Land · The Woodlands · Spring · Pearland · Pasadena · Humble · Kingwood · Tomball · Missouri City · League City
ZIP codes served: [LIST YOUR ZIP CODES].
Google Maps embed goes here: Steam Commander listing, 16311 Dundee Rd, Cypress (live map cannot run on the design canvas)
| Cypress | 10 min |
|---|---|
| Katy | 40 min |
| The Heights | 45 min |
| The Woodlands | 55 min |
Recent work
Before and After: Recent Houston Water Damage Jobs
BEFORE
AFTER
BEFORE
AFTER
BEFORE
AFTER
Why speed matters
Why the First 24 to 48 Hours Matter in Houston's Humidity
Gulf air keeps humidity high here most of the year. Wet building materials dry slowly on their own, and mold gets going fast. The clock looks like this.
First hour
Water spreads sideways under flooring and wicks up drywall. Furniture finishes begin to stain carpet, and anything made of paper or particleboard starts to swell.
24 hours
Drywall softens and sags. Hardwood begins to cup. Odor sets in, and the warm, damp conditions mold needs are already in place.
48 hours on
Mold growth becomes likely on drywall, wood and insulation. Materials that could have been dried now have to be torn out, and the cost of the job climbs.
What causes most water losses in Houston: hurricane season from June through November, hard freezes that burst attic and exterior lines, slab foundations on shifting clay soil, and flash flooding along the bayous.
Warning signs
Signs of Hidden Water Damage in Your Houston Home
Not every loss starts with water on the floor. Slow leaks inside walls, under slabs and above ceilings can run for weeks before anyone notices. If you see any of these, have it checked before it spreads.
Hidden water damage checklist
8 signs to check- Stains on ceilings or walls. Yellow or brown rings that grow, darken or come back after painting.
- A musty smell that will not clear. Often the first sign of moisture trapped behind drywall or under flooring.
- Warped or cupped floors. Hardwood lifting at the edges, or laminate and vinyl that bubbles or separates.
- Peeling paint or bubbling drywall. Moisture pushing out from inside the wall, usually near a pipe or window.
- Soft or sagging spots. Drywall, ceilings or subfloor that give when you press on them.
- A water bill that jumps. A sudden rise with no change in use points to a leak you cannot see.
- Mold in corners or along baseboards. Dark spotting that returns after cleaning means the source is still wet.
- The sound of running water. Hissing or dripping in the walls or slab when every tap is off.
Checked one or more? Call (832) 813-2175 for a free moisture inspection.
Questions
Houston Water Damage FAQs
How fast can you get to my home?
Most addresses inside Beltway 8 see a crew within [60] minutes of the call, any hour of the day. Outlying areas such as Katy, The Woodlands and League City can take a little longer, and the dispatcher gives you a real arrival time before you hang up. During a major storm, demand spikes across the city, so calling early matters.
How much does water damage restoration cost in Houston?
It depends on how much area is wet, the type of water, and how long it sat. A single room caught early costs far less than a multi-room loss that needs demolition and rebuild. The inspection is free, and you get a written, line-item price before work starts. On a covered claim, most homeowners pay only their deductible.
Does homeowners insurance cover water damage?
Usually, when the cause is sudden and accidental: a burst pipe, a failed supply line, a leaking water heater. Damage from long-term leaks or deferred maintenance is commonly excluded. Your carrier makes the final call. We document the loss thoroughly and work with your adjuster directly so the claim has everything it needs.
Is flood damage covered the same way?
No. Rising water that enters from outside, such as bayou overflow or storm surge, falls under a separate flood policy, typically through the National Flood Insurance Program. Standard homeowners policies exclude it. If you carry flood coverage, we work with that adjuster the same way. If you do not, we give you a written price up front.
How long does drying take?
Most homes dry in three to five days once equipment is running. Hardwood floors, plaster and other dense materials can take longer, and Houston's humidity means dehumidification has to be sized carefully. We take moisture readings every day and pull equipment only when the structure meets the dry standard, not on a fixed schedule.
How quickly does mold grow after a leak?
Mold can begin growing on wet drywall, wood and insulation within 24 to 48 hours, and Houston's warm, humid air speeds that along. That is why fast extraction and controlled drying matter more here than in drier climates. If growth has already started, we contain the area and remediate it as part of the job.
Can I stay in my home during the work?
In most cases, yes. The equipment is loud and warm but safe to live around. We may ask you to stay elsewhere if sewage is involved, if large sections of the home are under containment, or if power has to be off. Your project manager will tell you plainly on day one.
What should I do before the crew arrives?
If it is safe, shut off the water at the main and cut power to wet rooms at the breaker. Move valuables and furniture out of standing water, and photograph everything for your claim. Do not run a household vacuum on water, and stay out of any water that could be contaminated.
Need Water Out Now? A Houston Crew Is Ready.
Call and a dispatcher will have a truck on the way in minutes. Prefer a callback? Leave your number and we will ring you within [5] minutes.